Library Consultations

Most library-related questions can be answered via a spontaneous 5-10 minute live chat, a phone call, or a quick email to a librarian.

These reference services will usually get you your answers within a few minutes or a few hours.

When is scheduling a 30-minute consultation the better choice?
 

• your research question is more complex in nature (e.g., graduate level, multidisciplinary, faculty scholarship)
• you've already worked with a librarian and still find yourself struggling to track down what you need
• you're having problems with library technology that do not have a quick fix
• you're a faculty member integrating library resources into a course

A consultation with a librarian allows you to explain in greater detail what you need, what you've tried, and where you are struggling.

With details you provide before your appointment, the librarian can do some advance preparation to make the best use of your time.

Consultations might begin with a Microsoft Teams meeting and include follow-ups via Teams or email. 

If a Teams meeting isn't feasible for you during available appointment hours, we can conduct the consultation entirely via email. In that case, just email librarian@sunyempire.edu with specifics, and we will put you in touch with a librarian who can help you.

Notes:

1. Questions regarding technology issues with other areas of the university, including your online course spaces,Turnitin, and Learnscape, should go to the IT Service Desk at http://help.sunyempire.edu.
    
2. Questions for writing, math, or other tutors should go to the Academic Support team via http://my.sunyempire.edu.

Jennifer Collins (she/her) provides consultative, instructional, and outreach services to promote faculty, student, and staff engagement with open educational resources and open pedagogy. She partners with university stakeholders to advance course material affordability initiatives including OER and low or no-cost textbook alternatives. She also provides scholarly publishing support, including assisting faculty with OER publication opportunities and other scholarly publishing needs, such as repository and research support. Faculty, students and staff are all welcome to book time with Jennifer for these or any other library or research questions.
Schedule a library consultation with Jennifer Collins

Sara Hull (she/her) is often the first librarian students and new mentors will meet through library orientations, and she is the "voice" behind the library's social media presence. Her educational background is in English literature & composition, women's & gender studies, education, and theatre. Sara manages our reference services and is the liaison to Opportunity Programs, the Veteran & Military Resource Center, Student Success, Academic Support, 1Stop Student Services, and New Mentors. Students, faculty, and staff are invited to book with Sara to discuss these or any other library or research questions they may have.
Schedule a library consultation with Sara Hull

Dana Longley (they/them) coordinates the library's information literacy and library instruction initiatives and is happy to consult with students or faculty on any library research or service questions they might have.
Schedule a library consultation with Dana Longley

Heather Shalhoub (she/her) manages the library's web presence, user experience, and systems, and also maintains the library's many online databases. She is the library liaison to Information Technology Services and SUNY Library Systems (SLS). Students, faculty, and staff with research questions or concerns about technical issues with library resources are welcome to book with Heather.
Schedule a library consultation with Heather Shalhoub

If there is no librarian available at a time that works for you, please email librarian@sunyempire.edu.

Ten en cuenta que la biblioteca SUNY Empire no cuenta con bibliotecarios bilingües. En algunos casos, utilizaremos servicios de traducción automática para responder a los estudiantes de la Licenciatura en Administración de Empresas en español, aunque este sistema tiene limitaciones obvias. Por favor mira los siguientes recursos disponibles para ayudar a los estudiantes de la Licenciatura en Administración de Empresas en lo relacionado a servicios bibliotecarios:

• La Cooperativa en español es un servicio de chat en vivo proporcionado por el consorcio AskUs 24/7, compuesto por bibliotecarios académicos de otras bibliotecas universitarias. Estos bibliotecarios pueden ayudar con la mayoría de las preguntas de investigación en español. Localiza el widget de chat en nuestra página principal en español y en otros sitios.
• La página principal en español:. La página principal de la biblioteca se ha traducido al español e incluye recursos en español, así como algunos en inglés con funciones integradas en español. También hay una guía para ayudar a los estudiantes nuevos a conocer la biblioteca en el menú Obtener ayuda.
• Bases de datos en español: Además de nuestras numerosas bases de datos en inglés, algunas de las cuales incluyen funciones integradas en español, nos hemos suscrito a bases de datos en español que contienen diversos materiales de investigación.

Si sientes que necesitas ayuda en vivo además de la Cooperativa en español, comunícate con tu mentor para obtener orientación al respecto.”