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Heather Shalhoub

She/Her
Librarian and Coordinator for Web Services, User Experience, & Systems
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Heather Shalhoub
She/Her
Contact:
(800) 847-3000 x2222
Ask a Librarian - Chat 24/7, online contact form, and FAQ

Ask a Librarian Hours
Monday & Tuesday: 9am-8pm
Wednesday 12pm-7pm
Thursday 10am-7pm
Friday 8am-5:30pm

Ask a Librarian is closed during the Spring, Summer and Winter breaks. Academic librarians from Ask Us 24/7 are available to help when we aren't available.

Please note:
If you need to request accommodations on the basis of a disability for library content needed for your coursework, please visit the Accessibility Resources and Services website.
A little about myself: I was a librarian at Fulton-Montgomery Community College, Schenectady County Community College, and the University at Albany before I came to Empire State University in 2008. I have my M.S.I.S. from the University at Albany with a concentration in libraries, including a focus on humanities and web design. Most recently, I completed a certification in User Experience for Libraries and I am working towards my SUNY CPD Library Leadership and Management certificate.

My other work experience includes experience working in a public library children's room, running community art programs for children and senior citizens, teaching painting for beginners, and teaching workshops on creativity and personal growth. I paint and create mixed media and digital art in my spare time. I enjoy helping people learn and become lifelong learners by helping them find the information they need and leaving them with more confidence in their own research skills and abilities. If you need help with research, I am always happy to help.

Liaison responsibilities: Information Technology Services; SUNY Library Systems (SLS)

Awards: 2018-2019 SUNY Empire Student Affairs Service & Support Award in recognition of Commitment, Caring, & Dedication

Degrees: B.A. in art, SUNY Albany; M.S.I.S., SUNY Albany; incomplete M.A. in creative arts therapy, Hofstra University.

Certifications: Certificate in User Experience for Libraries; EASI Certificate in Accessible Information Technology; Alma Administration Certification - Ex Libris; Primo VE Administration Certification - Ex Libris

My Guides

About the Library
Last update: Apr 2, 2025 275 views
Alumni Library
Last update: Apr 22, 2025 11 views
Arts & Art History
Last update: May 9, 2025 103 views
Citing Generative AI
Last update: Feb 3, 2025 298 views
Cultural Studies
Last update: May 9, 2025 250 views
Last update: Apr 30, 2025 170 views
Last update: May 9, 2025 35 views
Last update: Apr 22, 2025 418 views
Last update: Apr 22, 2025 637 views
Maple Resource Center
Last update: Jul 10, 2024 1359 views
Policies & Procedures
Last update: Jul 25, 2024 69 views
Last update: May 9, 2025 55 views
Last update: Apr 22, 2025 462 views
Last update: May 12, 2025 210 views
Self-Help
Last update: Apr 22, 2025 2079 views
SPSS eTutor
Last update: Aug 6, 2024 3503 views
Last update: Apr 9, 2025 1365 views

My Subject Specialties

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