Healthcare Leadership: Help & How Tos

Individual assistance

Workshops and events

Writing resources, including tutorials and sample papers

Resources on study skills as well as time management, coping with stress, becoming computer literate.

Sign up for study skills workshops at your regional center, or online through CDL.

Academic Support offers tutoring, including learning coaches, peer tutors, and TutorMe online tutoring.

Need help with your your login, the Learning Management System, or a piece of SUNY Empire-issued technology?

Use the Tech Helpdesk web form or call them at 800-847-3000 ext. 2420.

The tech helpdesk can't help you fix hardware or software that you purchased. You should contact the tech support listed on the package.

If you have a disability and you wish to request reasonable accommodations, please contact them! You can work with them, or work with your mentor and the librarians, who will work with them to make sure that you have equal access to SUNY Empire services, studies, programs and activities.

Webinars on library and research topics. Sign up for one (or two or three) now!

Have a question? Running into a problem? Click here to e-mail, chat via instant message or talk to a librarian over the phone.

Need help using one of our databases? Here is a list of how tos.

If we could make only one recommendation to our students, it would be to take this tutorial. It steps you through the research process from beginning to end.
* Formulating a research question
* Getting background information with reference books
* Understanding primary versus secondary sources
* Understanding scholarly versus popular sources
* Keywords, boolean operators, and searching in databases
* Evaluating your sources for quality and reliability; critical thinking
* Citing your sources
You can work through the tutorial from beginning to end, or go directly to the specific section that you need.

Tutorials on how to find and identify a scholarly article, what a primary source is and when to use one, searching using Boolean operators, and much more.

A collection of web sites that will help you cite your sources (aka document your sources, make footnotes and bibliography.)

Here's where you go to:
1. Find out what the required readings and materials are for your course.
2. Purchase them.

Please contact your location's Director of Academic Support if you are a non-native speaker of English and feel you need help.